Retail Development Project Manager

Post Date:
January 5, 2023




At the Frick Collection we pride ourselves on promoting an open and welcoming workplace culture that supports diversity and work-life balance. The Frick strives to provide our employees with competitive salaries and exceptional benefits in a beautiful and pleasant work setting while providing an excellent opportunity to appreciate some of the world’s finest works of art.

The Frick requires all employees be fully vaccinated and to have received a booster vaccine against COVID 19.

Benefits in Employment with the Frick Collection

Paid Holidays: All full-time employees are eligible for 14 paid holidays, all federal holidays, plus Lincoln’s birthday, Juneteenth, Election Day, and two floating holidays to be used in the last quarter of the year.

Sick and Vacation time: All eligible full-time employees accrue up to 12 sick and 12 vacation days their first year of employment. In subsequent years, eligible full-time employees accrue up to 12 sick days and 25 vacation days/year.

Family leave: We provide all eligible employees with bereavement leave and paid parental leave, and we adhere to federal family leave laws.

Health, Dental, and Vision insurance: All eligible full-time employees and their eligible dependents may enroll in employee-sponsored benefit plans. Employees contribute to the cost of health insurance based on income level and type of coverage selected.

Short- and Long-Term Disability and Life Insurance: The Frick covers the entire cost of these benefits for all eligible full-time employees. The life insurance benefit is up to three times the employee’s annual salary.

Retirement: The Frick supports all employees in planning for retirement by offering participation in a Tax Deferred Savings Plan – 403(b) and a defined benefit pension plan.

Wellness Programs at the Frick include an Employee Assistance Plan, a discount on Citi Bike memberships, and a discount on bike helmets.

Additional benefits include discounted Metro Cards/Transit Checks and flexible spending accounts for health, dependent care, and commuting costs.


Opened to the public in 1935, The Frick Collection is a world-renowned art museum consisting of more than 1,500 works of art from the ninth to the nineteenth centuries displayed in the intimate surroundings of the former home of Pittsburgh industrialist Henry Clay Frick. It is considered one of the world’s most perfect museums, and the residence is one of New York City’s few remaining Gilded Age mansions. The Frick welcomes nearly 300,000 visitors a year to its tranquil mansion on the Upper East Side, encouraging visitors to closely observe, reflect, and engage with its esteemed collection.

The Frick Art Reference Library, founded by Mr. Frick’s daughter, Helen Clay Frick, in 1920, is an internationally recognized research library that serves as one of the world's most complete resources for the study of Western art. Our entire staff ensures that the resources of The Frick Collection are made accessible and inviting to “all persons whomsoever,” in accordance with the wishes of the museum’s founder.

The Frick has moved into a temporary home—Frick Madison—in the Breuer building at 75th Street and Madison Avenue (the former Whitney Museum), while The Frick is in the midst of executing a multi-year project to expand, renovate and renew the institution’s landmark building at 5th Avenue and 70th  street. This is the first major renovation of the Museum and Library in nearly 80 years and is a transformational moment in the life of one of New York City’s most iconic and beloved institutions.

Position Summary

This is a newly created position that is necessitated by the Frick’s aforementioned ambitious expansion and renovation project. The Frick intends to create a new, larger retail shop, with increased revenue goals, that will be an integral part of an enhanced visit to the Frick when it reopens to the public in 2024.

This individual will be responsible for developing and opening the Frick’s new museum shop with the support of and in collaboration with a robust project team.

This position represents a unique opportunity for someone who possesses vision and the skill and experience to execute on that vision. The Museum Shop Manager will take a lead role in planning, developing and successfully opening the retail shop in the new space. 

The right candidate will have experience in successfully opening and running retail shops to the public. Experience with museum retail may be a benefit, but is not required.

Skills and Responsibilities

The education and/or experience requirements listed below are representative of the knowledge, skill, and ability required to successfully perform the essential duties of this position.

  • Ability to develop and articulate a vision of the Museum retail experience in collaboration with the Frick’s leadership
  • Ability to plan for and execute along a defined timeline
  • Work with the Frick’s Head of Retail & Visitor Services and our design consultants and identify additional resources as required.
  • Collaborate with internal stakeholders such as Marketing, Curatorial, Operations
  • Develop the shop’s profit and loss statement with support from the Frick’s Finance Department
  • Develop and manage the budget for initial inventory and oversee buying process
  • Experience with retail technology including ecommerce
  • Experience in specialty and/or museum retail and specialty product development, preferred

Personal Attributes

  • A skilled and willing communicator
  • Collegial approach and natural openness to give and take
  • Team player with the ability to delegate responsibilities
  • Inherent interest in the Arts and/or the value of arts institutions such as the Frick


Annual full-time exempt salary up to $150,000, commensurate with experience.

Application Process

To apply click here

Or send resume and cover letter to:

Chief Operations Officer
Frick Madison
30 East 75th Street
New York, NY 10021

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at The Frick Collection, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, national origin, age, marital status, alienage or citizenship status, sexual orientation, disability, pregnancy, military status, creed, genetic predisposition or carrier status or any other protected characteristic as established by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This description shall not be construed as a contract of any sort for a specific period of employment.