For Questions regarding Concert Tickets, please call 212-547-0715.
For Questions regarding Membership, please call 212- 547-0709.
For all other Questions/Customer Service
The Frick Collection
To Order By Telephone
There is no shipping fee for Concert Tickets or Memberships. All Concert Tickets and Memberships are mailed via the United States Postal Service. For Memberships please allow two weeks for delivery. Concert Tickets are mailed two weeks prior to the date of the concert. Tickets ordered during the week preceding the concert will be held at the door.
All domestic orders are shipped by FedEx Home Delivery (delivery time 1-7 days from date of shipment). All orders to Canada are shipped by FedEx International Ground (delivery time 3-7 days from time of shipment). For Museum Shop inquires please call 212-547-0662.
All orders are shipped within 1-5 days from placement of order.
Express service is available. For domestic orders, customers may choose FedEx Priority Overnight for an additional $25 fee, or FedEx 2nd Day for an additional $15 fee. For Canadian orders, we offer FedEx International Priority (delivery within 1-3 days of shipment) for an additional $30 fee.
Overnight orders must be placed before 2 pm EST on Tuesdays, Wednesdays, Thursdays, and Fridays. Please note that overnight shipments placed after 2 pm EST on Friday, all day Saturday, all day Sunday, and all day Monday will not be shipped until the following Tuesday.
Oversize or heavy shipments may require additional shipping charges.
Please note that for orders shipped to Canada, recipients are responsible for all duties and taxes.