Accessibility and Inclusion

Onsite at Frick Madison

Wheelchair Access

All public areas are wheelchair accessible.

A limited number of wheelchairs are available on a first-come, first-served basis.

Restrooms and Water Fountains

Accessible restrooms are on the Lower Ground Level and Second Floor, each with a water fountain nearby. A water station is also available in the café (LG). Please note that we do not allow any liquids or bottles in the galleries (unless medically necessary).

Braille

Braille is used at the elevators and restroom entrances.

Service Animals

Service animals are welcome.

Audio Guides

The Bloomberg Connects app is built to be used by people of all abilities. The audio player includes a transcript system, the video player includes closed captioning, and the images all include alternative text. Beyond that, the app is built to take advantage of the accessibility features built into iPhone and Android devices, including zoom, voiceover, and activation.

Audio devices are not available for loan.

Audio content available on the Bloomberg Connects app is also available on the Audio section of the website. 

Guides

A large print version of the Visitor Guide is available at the Shop.

Museum Map


Admission

Discounted admission is offered for people with disabilities, and free admission is extended to a care partner. When purchasing a ticket, choose either "Visitor with disability" (includes 1 ticket) or "Visitor with disability and care partner" (includes 2 tickets).

Ticket questions?
Email: accessibility@frick.org

Tickets


Transportation | Getting Here

Visit Map

By Subway

Closest station: 6 train at 77th Street and Lexington Avenue

Most convenient ADA-accessible stations:

  • Q train at 72nd Street and Second Avenue
  • 1/2/3 train at 72nd Street and Broadway
  • At both of these stations, transfer to the crosstown M72 bus to Madison Avenue and 72nd Street.

Check the subway station’s Elevator & Escalator Status on the day of your visit.

By Bus

  • Northbound M1, M3, and M4 to Madison Avenue and 74th Street
  • Southbound M1, M3, and M4 to Fifth Avenue and 75th Street
  • Crosstown M72 to Madison Avenue and 72nd Street

Drop-Offs

Taxis, rideshares, and private vehicles may drop off passengers in front of the main entrance at 945 Madison Avenue. Vehicles may not idle in front of the museum, which is a No Standing Zone in a bus lane.

For Access-A-Ride and other vehicles that need more time dropping off passengers, please use the entrance at 30 East 75th Street. Ring the door on the right for entry.

Pick-Ups

Taxis, rideshares, and private vehicles generally pick up passengers across the street from the museum’s main entrance, on the west side of Madison Avenue at 75th Street. The bus lane immediately in front of the museum cannot be blocked.

For Access-A-Ride and other vehicles that need more time picking up passengers, please use the entrance at 30 East 75th Street. At the end of your visit, if you prefer to access this entrance from inside the museum, please ask a Frick staff member in the Lobby.

Parking

Limited street parking is available. There are parking garages in the area.

Citi Bike

Citi Bike rental stations are located at 76th Street and Park Avenue, 72nd Street and Park Avenue, and 72nd Street and Fifth Avenue.


Onsite Programs

The Frick offers onsite programs, including Gray-Krehbiel Open Nights and Sketch Nights. Please check the event details for the available accessibility services and use the program registration form to request additional services or ask questions.

We strive to make our museum as inclusive as possible and are working toward offering expanded accessibility options for every program. For assistance with program registration or other inquiries, please get in touch with us at accessibility@frick.org. Please identify the relevant Frick program, if applicable, and the best way for us to contact you.


Online Programs

The Frick Collection offers a variety of online programs on multiple viewing platforms. Generally, Zoom hosts live programs, and YouTube hosts video series such as Cocktails with a Curator, as well as recordings of past lectures, panels, and symposia. CART captioning is provided for all public programs on Zoom, but we ask that visitors let us know whether they plan to use live captioning services when registering for a program. Closed captioning is available for all videos posted on our website and YouTube.

Upcoming Events Recent Videos

Registration

When registration is required for online events, the following options are available by request. Please request the appropriate option(s) on the registration form. We ask for two weeks advance notice but will make every effort to accommodate all requests, including those made within two weeks of the event. 

  • CART captioning or live captioning: text provided live by a human interpreter. 
  • American Sign Language (ASL) interpreter: a live interpreter will be visible in a pinned video window to provide ASL interpretation.
  • Copy of slides prior to the session: presentation materials will be provided for download before the event.

We strive to make our digital spaces as inclusive as possible and are working toward offering expanded accessibility options for every program. For assistance with online program registration or other inquiries, please get in touch with us at accessibility@frick.org. Please identify the relevant Frick program, if applicable, and the best way for us to contact you.


Website

The Frick Collection believes in making art accessible to all, and we strive to make our digital spaces as accessible as our physical ones. Our website has been designed with an inclusive-for-all framework. The Frick is committed to continuously aligning with the most up-to-date Web Content Accessibility Guidelines, currently (WCAG), version 2.1, level AA criteria. We have included clear verbal descriptions of our works of art for screen readers. We also include transcripts for all audio content, and closed captions for all videos. Please contact us with any questions, or suggestions for improvement.

Audio Transcripts

Transcripts are available on the Frick website, and Bloomberg Connects app.

Videos

Closed captioning is available for all videos


Contact Us

Email: accessibility@frick.org

Phone | Education Programs: 212-547-0704

Phone | Library Programs: 212-547-0641


Diversity, Equity, Accessibility, and Inclusion


Health and Safety