Accessibility
The Frick Collection welcomes all visitors and encourages them to utilize our available resources. We are committed to fostering an inclusive environment and ensuring visitors with disabilities can enjoy the Collection.
For questions or suggestions, please contact us at accessibility@frick.org.
ADMISSION
Discounted admission is offered for people with disabilities, and free admission is extended to a care partner.
When purchasing a ticket, choose "Visitor with disability." Care partners will receive a free ticket at the Admissions Desk upon entry to the museum.
Ticket questions?
Email: accessibility@frick.org
TRANSPORTATION
By Subway
Closest station: 6 train at 68th Street and Lexington Avenue
Most convenient ADA-accessible stations:
- 6 train at 68th Street and Lexington Avenue
- Q train at 72nd Street and Second Avenue
Check the subway station’s Elevator & Escalator Status on the day of your visit.
By Bus
- Northbound M1, M2, M3, and M4 to Madison Avenue and 69th Street
- Southbound M1, M2, M3, and M4 to Fifth Avenue and 69th Street
- Crosstown M72 to Fifth Avenue and 69th Street
Drop-Offs
Taxis, rideshares, and private vehicles may drop off passengers in front of the main entrance at 1 East 70th Street. Vehicles may not idle in front of the museum.
Pick-Ups
Taxis, rideshares, and private vehicles may pick up passengers in front of the main entrance at 1 East 70th Street.
Parking
Limited street parking is available. There are parking garages in the area.
Citi Bike
Citi Bike rental stations are located at Fifth Avenue and 72nd Street, 72nd Street and Park Avenue, and 68th Street and Madison Avenue.
VISITING
Wheelchair Access
All public areas are wheelchair accessible. Our second-floor galleries are historic spaces; while we have ensured that they are accessible for standard manual wheelchairs and compliant with New York City code for wheelchair access, they may not be accessible to all types of wheelchairs.
A limited number of standard manual wheelchairs are available onsite for public use on a first-come, first-served basis.
Entrances and Elevators
ADA-accessible ramps are located at the museum entrance at 1 East 70th Street and at the library and group entrance at 10 East 71st Street.
All floors are accessible via elevator.
Service Animals
Service animals are welcome. Pets, emotional support animals, and animals in training to be service animals are not permitted.
Restrooms and Water Fountains
Accessible restrooms are located on Floors SC1, C, and 2, each with a water fountain nearby. Please note that we do not allow any liquids or bottles in the galleries (unless medically necessary).
Braille
Braille signage is available at the elevators and restroom entrances.
An introduction to our collection in braille is available to borrow at the Admissions Desk. Please return the guide at the end of your visit.
Sensory Kits and Noise-Reduction Earmuffs
Sensory kits and noise-reduction earmuffs are available at the Admissions Desk. Sensory kits may be kept; please return earmuffs at the end of your visit.
T-coil
Available soon: T-coil will be available at the Admissions Desk and Stephen A. Schwarzman Auditorium.
Mobile Guide
The Frick's mobile guide available through Bloomberg Connects is built to be used by people of all abilities. The audio player includes a transcript system, the video player includes closed captioning, and the images all include alternative text. The mobile guide is compatible with the accessibility features built into iPhone and Android devices, including zoom, voiceover, and activation.
Audio devices are not available for loan.
Audio content available on the mobile guide is also available on the website.
SECURITY PROCEDURES
Bag Inspection
Upon entering, a security officer will conduct a hand inspection of all bags, briefcases, purses, packages, containers, and personal mobility devices. We do not allow any liquids or bottles in the galleries (unless medically necessary).
Coat Check
The Frick Collection is not responsible for lost or stolen property.
Oversized items are not permitted in the galleries and must be checked. (This includes camera extension poles.)
Luggage of any size or type cannot be accepted.
Other items may be refused at the discretion of staff.
Closures
Last tickets are sold an hour before closure.
PROGRAMS
Upcoming Programs Recent Videos
The Frick Collection offers a variety of programs, both in person and online. All online programs include live CART captioning by default; additional services below are available by request. See below for services specific to programs held in the Stephen A. Schwarzman Auditorium.
Registration forms for each program allow users to submit accessibility service requests or questions. We ask for two weeks’ advance notice but will make every effort to accommodate all requests.
For assistance with program registration or other inquiries, please contact accessibility@frick.org.
American Sign Language Interpretation
Upon request, a live interpreter will be present for in-person programs. For online programs, the interpreter will be visible in a pinned window on Zoom.
Assistive Listening Devices
Assistive listening devices are available for in-person programs upon request.
CART Captioning
Live CART captioning is provided for all online public programs on Zoom. Live captioning features text provided live by a human interpreter.
Copy of Presentation Materials
Upon request, a copy of slides and presentation materials will be provided for download prior to an online program’s session.
Mobility Devices and Seating
All public areas of The Frick Collection are wheelchair accessible. A limited number of wheelchairs are available onsite on a first-come, first-served basis. Seating is available throughout various galleries.
For in-person programs, chairs with added back support are available by request. (Gallery benches and stools used in programs do not provide back support.)
Stephen A. Schwarzman Auditorium
Accessible restrooms are available at the auditorium lobby level.
Available soon: T-coil will be available at the Admissions Desk and Stephen A. Schwarzman Auditorium.
A limited number of wheelchair spaces and companion seats are available in the Stephen A. Schwarzman Auditorium (note that there is no seat in a wheelchair space). Companion seats may only be reserved together with a wheelchair space.
For concerts, you can reserve wheelchair spaces and companion seats online or by contacting the Frick in advance at: tickets@frick.org or 212-288-0700. Assistive listening devices are available at no charge at the coat check area. A valid ID is required. See full concert policies.
Other
Other services are available; please check individual programs’ registration forms. If a service is not listed, please make a note on the form or contact accessibility@frick.org.
WEBSITE
The Frick Collection believes in making art accessible to all, and we strive to make our digital spaces as accessible as our physical ones. Our website has been designed with an inclusive-for-all framework. The Frick is committed to continuously aligning with the most up-to-date Web Content Accessibility Guidelines (WCAG), currently version 2.1, level AA criteria. We have included clear verbal descriptions of our works of art for screen readers. We also include transcripts for all audio content and closed captions for all videos. Please contact us with any questions or suggestions for improvement.
Audio Transcripts
Transcripts are available on the Frick website and Bloomberg Connects.
Videos
Closed captioning is available for all videos.
CONTACT US
Email: accessibility@frick.org
Phone | Education Programs: 212-547-0704
Phone | Library Programs: 212-547-0641
Phone | Auditorium Programs: 212-288-0700
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