Accessibility and Inclusion

Onsite at Frick Madison

Wheelchair Access

All public areas are wheelchair accessible.

A limited number of wheelchairs are available on a first-come, first-served basis.

Restrooms

Accessible restrooms are on the Lower Ground Level and Second Floor.

Braille

Braille is used at the elevators and restroom entrances.

Service Animals

Service animals are welcome.

Audio Guide on Bloomberg Connects App

The Bloomberg Connects app is built to be used by people of all abilities. The audio player includes a transcript system, and the video player includes subtitles. Beyond that, the app is built to take advantage of the accessibility features built into iPhone and Android devices, including zoom, voiceover, and activation.

Due to COVID-19, audio devices are not available for loan. 


Admission

Discounted admission is available for people with disabilities, and free admission is extended to a care partner.

Ticket questions?
Email: accessibility@frick.org

Tickets


Onsite Programs

Due to COVID-19, all public programs will remain online-only until further notice.


Online Programs

The Frick Collection offers a variety of online programs on multiple viewing platforms. Generally, Zoom hosts live programs, and YouTube hosts video series such as Cocktails with a Curator, as well as recordings of past lectures, panels, and symposia. Closed captioning is available for all videos posted on our website and YouTube.

Upcoming Events Recent Videos

Registration

When registration is required for online events, the following options are available by request. Please request the appropriate option(s) on the registration form. We ask for two weeks advance notice but will make every effort to accommodate all requests, including those made within two weeks of the event. 

  • Live captioning: text provided live by a human interpreter. 
  • American Sign Language (ASL) interpreter: a live interpreter will be visible in a pinned video window to provide ASL interpretation.
  • Copy of slides prior to the session: presentation materials will be provided for download before the event.

We strive to make our digital spaces as inclusive as possible and are working toward offering expanded accessibility options for every program. For assistance with online program registration or other inquiries, please get in touch with us at accessibility@frick.org. Please identify the relevant Frick program, if applicable, and the best way for us to contact you.


Website

The Frick Collection believes in making art accessible to all, and we strive to make our digital spaces as accessible as our physical ones. Our website has been designed with an inclusive-for-all framework. The Frick is committed to continuously aligning with the most up-to-date Web Content Accessibility Guidelines, currently (WCAG), version 2.1, level AA criteria. We have included clear verbal descriptions of our works of art for screen readers. We also include transcripts for all audio content, and closed captions for all videos. Please contact us with any questions, or suggestions for improvement.

Audio Transcripts

Transcripts are available on the Frick website, and Bloomberg Connects app.

Videos

Closed captioning is available for all videos


Contact Us

Email: accessibility@frick.org


Diversity, Equity, Accessibility, and Inclusion


Coronavirus Information